Database connection problems

Incident Report for Filo

Postmortem

We think the problem could have been caused by a lack of resources on both DB clusters.

We will investigate further so that we can provide more details.

Posted Nov 17, 2021 - 10:25 CET

Resolved

This incident has been resolved.

Posted Nov 17, 2021 - 10:23 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 17, 2021 - 10:18 CET

Update

We are continuing to investigate this issue.

Posted Nov 17, 2021 - 10:15 CET

Update

While this problem persists, some essential Filo services will not be available.

Posted Nov 17, 2021 - 10:15 CET

Investigating

We are currently investigating this issue.

Posted Nov 17, 2021 - 10:14 CET

This incident affected: Filo (Vanilla) and Databases (Shona, Titan).